3 Reviews Found
Average Rating: 4.7 / 5 *
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              Customer Reviews

              At Mark Christopher Chevrolet Cadillac Buick GMC, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet, GMC reviews to see what our customers are saying about us.
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              Posted 252 days ago

              Confirmed Sales Customer Confirmed Sales Customer

              We have purchased vehicles previously...

              We have purchased vehicles previously from the Mark Christopher Chevrolet Cadillac dealership. We are thankful for the personal attention we receive from Karl Scheiffele. Karl is the person we contact when we are looking for a vehicle. He is always very kind, patient and understanding when it comes to our needs. We greatly appreciate his years of experience with the dealership. We know Karl is there to assist us with our previous and new car purchases. Thank you.

              SAN BERNARDINO, CA

              Business Response
              Thank you so much for taking the time to share your feedback about our dealership with us! We work hard to ensure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.
              Oct 20, 2016 
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              Posted 387 days ago

              Confirmed Service Customer Confirmed Service Customer

              This response is with regard to service...

              This response is with regard to service not sales. I was having a problem with a slow leak into tire. When I called about bringing it in the service guy stated that the tire was a non flat tire and therefore you cannot repair it . You need to replace it 290.00. When I brought it in for my regular service still having the problem I got a difference answer , we cannot repair it because the puncture ( nail ) is too close to the edge of the tire , one inch! So I chose to take it and get a second opinion, when I did the tire place I took it to fixed it and I haven't had a problem since . It seems that the dealer always needs to make a $ . Not helpful when there is not enough $ to charge.

              CLAREMONT, CA

              Business Response
              Thank you for your feedback and we apologize that we did not meet your expectations. At Mark Christopher Auto Center we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact us at your earliest convenience so we can work on a solution.
              Jun 06, 2016 
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              Posted 448 days ago

              Confirmed Sales Customer Confirmed Sales Customer

              Great.

              Great.

              HACIENDA HEIGHTS, CA

              Business Response
              Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Mark Christopher Auto Center, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Ernie, we look forward to assisting you with your future sales and service needs.
              Apr 06, 2016 
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