Customer Testimonials
Dealership was professional. Took about an hour and a half to finally pick up the vehicle.
Everything on my service went smoothly and I was communicated with every step of the way.
2020 Chevrolet Camaro I thought I had a tire leak but the tires are still good thank you for the great service
They took care of the problem in a thorough and efficient manner that exceeded our expectations.
Armando was great 3 cars from him will recommend him to everyone! Helped me return my lease and got a new Buick!
YOUR WORKERS TREAT ME WONDERFUL AND MY TRUCK LEAVED YOUR FACILITIES LIKE I SPECTED, THANKS
Avo was awesome. I came in with a warranty concern, and all though my initial perspective was not correct Avo was able to get me in direct contact with the service tech, Jong. They both listened to my experience and found a way to resolve my issue. It did take a little longer than I expected, but this duo was worth the wait!
Everyone was very helpful with the entire purchasing process. Selling my used car was fast and easy.
We really appreciated the quality of service, and the ongoing updates from Tony at the Service desk. He was Terrific!
Got in and out quickly with exactly what I wanted. Fleet sales is great to work with.
Gracias muy satisfecha con el servicio solo no me indicaron que my vehiculo se quedaria y tuve que regresar a casa y buwcar quien me transportara dw regreso
Out of all my years, owning a vehicle in visiting a dealership, Ray, by far was the best service advisor I’ve ever had. He is honest, transparent, and genuinely cares about all of his customer interactions. He has a great reflection of the pride within this dealership. And serves as an example for many others in the department. He definitely set the bar high.
Great work. Took good care of me and my car. Would definitely recommend you to my friends. I will be back for maintenance
Jeff and his team were great to work with. They handled our issue and got our vehicle back on the road in a timely manner.
Had an amazing experience with this dealership, they were very knowledgeable and courteous and took top priority on my car, highly recommended
Ray & Juan are amazing. Very helpful.. The entire service department is great . I always return
The facility was clean all the staff was very nice and helpful and knowledgeable there
Arrived on at 740am for an oil change on a Saturday and was out of there by 9am. They open at 8am so 1 hour is fantastic! I was the 3rd car in line so it was a smooth experience. Thank you Mark Christopher!
Nobu is OUTSTANDING. A Top notch Advisor. He knows the history of my vehicle and always pleasant and caring.
We were very happy with our overall experience at Mark Christopher Auto Center. They experience was smooth and efficient. Special thanks to our sales rep Jonathon "JT" Trimble. He was always available for our questions. He gets a 5 👍👏👏
Everyone at the service center was absolutely amazing. Nobu treated me like a member of the family.
Friendly,courteous very knowledgeable went out of their way to make everything right. Xavier was very knowledgeable!
Excellent Staff enjoyed the process the whole time I was there will recommend Mark Christopher to others
Tony our point of service guy was absolutely professional & easy going. Very thorough on what the car needed . He is out go to from this point on. 5 *s fir Tony he’s sn asset to MRk Christopher Cadillac
Excellent/no pressure customer service! Thank you for meeting my needs, I’m happy with my purchase!
Great service and communication. My vehicle was completed very quickly and before time estimate. Thx
Ray Khoury and Avo were great. They resolved my car issue right away. This is how.customer service should be. What an excellent way to help the customer feel like he did a great choice buying vehicles from here. Thank you guys. It was greatly appreciated
Thank you Señor Peña for your great customer service. And thank for staying communication on updates
Drove up and was waited on right away. My vehicle was ready before time promised.
Jay Perez was very helpful and professional throughout the process. Good service and very patient.
My sales representative Jonathan was very professional and polite. He was also very knowledgeable about all the vehicles he showed me.
Although the crew was very friendly and courteous, they inherited a problem from Temecula GMC and could not be fixed. Also, I waited for almost 3 hours for a “quick brake inspection” that turned into a sensor replacement that should have taken about 30 minutes. Friendly service with a super long wait. I was the only truck that came in during this time and I arrived exactly when one of the team members asked me to. Again, very friendly people but slow service and almost no “checking in” with me to keep me updated. I would, however, recommend this location. Good people.
My first service was perfect there was no issues for me Julie was very responsive
Professionally and timely service. I waited for my vehicle and the time was very fast.
Jackie was on top of my problem and had it fixed right away with no problem
The service department is always nice and friendly. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys.
Staff were friendly, my vehicle was completed in a timely manner.. I appreciated the updates.
The service advisor was very professional and helpful. My car was serviced quickly and it was a great experience.
Not sure why I had an appointment, it did not seem to make a difference.
Great service and Edy Lopez was very helpful and explained everything on the car after signing the contract
they got everything i needed done in a timely manner and had great customer service and patience at the front desk/check out!
Customer service was great and my vehicle was finished in a timely manner. My service adviser kept me up to date.
The team here at Mark Christopher got me into a 22 GMC Sierra Elevation and got me a great price. Getting my new truck was a breeze.
Sales person was friendly and helpful. He answered all my questions. Accountant made the paperwork fast and simple. The tune up crew cleaned and washed the vehicle so sparkling shiny.
Good service, very detailed and thorough took their time with me and told me what the problem was about my vehicle.
This is my to go to dealership , I respect your staff and professionalism they offer. I will always respect Mark Christopher Dealership. Keep the good deals coming, so I can keep coming back & refer my family & friends.
Armando took the time to explain and answer our questions and show us some viable alternatives to our concerns.
I was told it would be approximately 2 hour wait and it was. I was pleased with the service
Everyone was extremely pleasant to work with And all of them were very helpful. Very pleasant experience
It didn't take as long as they said it would which impressed me , Good Service
The dealership was very informative and helpful! Work was completed quickly and proficiently! Fantastic dealership!
Cesar was very helpful with the process , explained all the steps and answer all of our questions
This is my go to dealer for all my Malibu needs. Great service and quick.
Jett was easy to work with. Didn’t make me want to leave like most car salesman
The service and attention is amazing, the turn around to get the truck was quick!
Great experience, Osbaldo was very understanding and helped as much as he could.I would definitely recommend this dealership to friends and family
Work was reasonably done, service advisor was somewhat gruff and was given completion estimate of 11 am and car was done at noon.
Fast service, great customer service, really helpful answered my questions and was informed about everything going on
Staff members have always been knowledgeable and great to deal with. Whether you own a Brand New Chevy or and old one...they treat you like the same customer. My visit was pleasant. Thank you, Shawn~USMC
Nick was a very helpful and genuine person that made me feel comfortable and confident in my purchase.
Excellent service! This was the best experience we have had in purchasing a new car. They really made it easy and were so professional every step of the way.
Good service and nice stuff! Avo is awesome man he care for everything, appreciated for all
Absolute best communication and and easy process! Vince and Mario made the transaction completely seamless, and got me everything I wanted/asked for! Couldn’t be more grateful for everyone at Mark Christopher, and I won’t do business anywhere else from now on!
They tried there best to get minim and out of service quickly. Really appreciated it.
The service was great as always. Nobu in the Cadillac service department took great care of me. The service was timely and delivered as promised.
From the time I arrived to the time I was called that my car was ready was about an hour and 15 minutes. The service I received was excellent. I was a happy customer to get in and out of there in a short time.
Great customer service. Great communication Professional knowledgeable Find a way to solve issues and or problems Highly recommended
The whole team I worked with has expert knowledge of the vehicles and was given great service start to finish.
Good customer service. Oil change on my car was done in a timely manner. Thank you
Ray was very helpful and nice and patient with explaining to me about my Van
The sales representative Mike was kind and answered all of my questions. He was very helpful to the end of the sales transaction.
Every single person was so nice and professional. Julie is the sweetest. She has amazing communication and the pricing and work done were the best. So thankful I went to Mark Christopher.
All personal are very friendly and very profesionals is a very good dealer thank you
Very clean and Welcoming, service attendant are knowledgeable and swift to help every customer. Great service!
The people working at Mark Christopher Chevy especially Blake did everything right, and took care of me I left in the truck I wanted with no hassle at all, very professional
Very friendly environment, good customer service, sale guys very knowledgeable and patient. Did not have to wait days to get my car service like other dealers.
We take our 2021 chevy silverado for a check light. They took care of the problem and since it was still under the warranty I didn't pay a cent. It was very fast in 2 days or was up and running. I was amazing.
My 2020 Camaro needs a oil change and tire rotation and they found a nail in my rear tire got the work done fast
Friendly treatment and professionalism of the seller (Alex Sarabia) did not make me feel confident and the answer to every question or doubt was exceptional.
Alex was hands down best salesperson I’ve ever dealt with. He made buying experience easy and only reason I came back to purchase a truck.
If are looking a for a used car for a good place, this the place to go.
I definitely recommend this place to get the smog check done. Really fast for a good price.
I was recommended to this place by my father in law and found that he was right. Very professional place.
Very fast service. Extremely friendly service advisors. You can see that they take good care of their customers.
Good service, nice people. Very pleased with their work. I like the big truck inventory.
Alex was a pleasure to work with throughout the process. When I expressed my concerns about covid he kindly agreed to wear a mask and arranged for the process to be conducted outdoors as much as possible. He also expedited the sale process because he understood that I needed to drive the vehicle back to the SF Bay Area that day. Lastly, he was very knowledgeable about the Suburban that I purchased, and provided me with a lot of great information about its features and benefits. I wouldn't hesitate to work with Alex again, or to recommend him to ...
positive sales person knowledgable, positive kind will go back.. location great ease of access. price taxes dealer prep well explaine4d.. i will re check lot one week new inventory..thanks for opportunity
Visiting service center was very satisfying. From the minute I drove up Nobuyoshi Domon was providing me with prompt, and professional service. The waiting and hospitality are was real pleasant. I will look forward to my net visit. Thank You Nobu!
I dealt with Jason and he was very forthright and polite. I didn't feel pressured and he kindly stepped aside when he sensed I wanted to discuss with my husband. I had been to four lots besides this one and this was the least pressuring one. Also when it was time to talk to the finance guy (Sam) and sign all the paperwork, he politely explained to me all the forms and politely waited for me to read them all. I also had a baby with me and I know they understood and sped up the process for me ...
I was very pleased with the service dept. From the service rider to the prompt service, I was very pleased.
I went to the dealer with my price from USAA auto buying website and complete financing.
Dave did a great job took my car in at the last minute. He followed up with couple of times well the car was being service. He did a great job.
Incredible inventory, plenty of options, super friendly staff. Dre was great in assisting me in my Cadillac Ats. I want to give xxxxxxto the management as well for the no hassle experience from vehicle selection to the numbers and financing. I recommend all who read this to visit MARKCHRISTOPHER as soon as you read this.
I have purchased my last 2 Escalades from this dealership and I am always pleased with the service! Great job!
Great customer service . I have ourshased three vehicles from them .
It was easy to schedule the appointment on line. Upon arrival, service advisor Dario Gomez was very professional and timely. Car was delivered within indicated time parameter. Overall a very user friendly experience.