Welcome to Mark Christopher Chevrolet

I’ve had multiple issues with my vehicle and it’s been there many times not so much because it’s issues with the dealer but more along the lines of the extended warranty people pushing back. Chelsea was super helpful getting these repairs and claim started with the extended warranty dept and kept me informed the entire time. I believe she goes above and beyond I would answer my calls and messages at all times, she is amazing.

Great experience at Mark Christopher. Alex went out of his way to get things done.

Great and fast service.Willam was honest letting me know what was wrong with my truck My truck is running great.

Bryan was able to work with us on getting a great deal on a new Sierra Denali truck - I would highly recommend going to Mark Christopher for your GMC needs!

Excellent they helped and work with me. They showed me the vehicle I was looking for.

Awesome day at the dealership! I was very impressed with the experience and the time of my visit.

Great service from Tony, dropped truck off 8:15 and ready for pickup by 12. My first service at MK with my new truck and it was an effortless experience. Tony is personable and engaging, he also got me a great service deal! See you guys on my next service.

1 Star – Disappointing experience after reaching an agreed price and attempting to complete the purchase I am writing this review to share my experience with Mark Christopher Auto Center regarding a 2015 GMC Canyon SLT 4WD Crew Cab: I live about two hours away and made it clear from my first communication that I needed the true out-the-door (OTD) price before making the drive. The dealership provided a breakdown showing the vehicle price, DMV fees, documentation fee, taxes, and no additional add-ons. The original OTD price provided was approximately $27,026. After discussions, I made an offer of $25,000 OTD, explaining that while the truck had low miles, it was still a 10+ year old vehicle. I later increased my offer to $25,500 OTD. Mario Sanchez contacted me and stated he spoke with management. His exact words were: "And You Win" Based on that communication, I believed my offer had been approved and we were moving forward. I was ready to purchase and was not asking for anything else. I immediately left work early and went to my credit union. I provided proof of pre-approval and explained that I wanted to use my own financing. The only thing needed was a proper purchase order so my credit union could issue the check. Greg Hess agreed to provide the purchase order. The PDF sent to my credit union and me contained blank pages with a vertical black line on the side. My banker reviewed it and confirmed the document was unusable. I immediately notified the dealership and requested a proper signed purchase order. The next morning, after being asked if my credit union received the paperwork, I explained we only received blank pages. I was told it would be resent. Shortly afterward, I received this message: "I just checked looks like that truck sold last night." I was then offered a different vehicle. The disappointing part is that I had: Received confirmation that management approved my $25,500 OTD offer Left work early Gone to my bank Provided financing approval Worked with both my credit union and the dealership to receive the proper paperwork After being told the Canyon had sold, I checked the listing and it was still showing available. I also had another person submit an availability request and they received 2 responses indicating the vehicle was available. I was told the dealership system would update when third-party sites refreshed. I understand vehicles sell and that a purchase is not final until paperwork is signed. My issue is the communication and process. I was actively trying to complete the purchase, but the paperwork needed from the dealership was not properly sent and there communication stopped until the morning, and shortly afterward I was told the vehicle was sold. This review is based on my experience and the written communication I received from the dealership.

I am thankful to Mark Christopher for their efficiency in getting me into a car quickly and having it delivered to my home

Great service, great help with giving rental while truck being worked on, will be my dealer for my diesel truck coming from riverside.

After having a bad experience at another dealerships service department, I decided to give mark christopher chevrolet a shot. They came in under the time they estimated got me quickly into the Bay. And there were no up charges or pressure to have services performed. That I wasn't ready to pay for. Everyone I encountered was friendly and professional.

Always get great service from Nobu. Very good at communicating on what’s going on when to bring the car in when the car is ready he’s been fantastic to work with and I will continue to come back because of him.

I appreciated working with Nobu Domon in service. He was very polite and very helpful.

No pressure. Alex is the best and the Management Team works extremely hard to get your deal done. Thank you, Sam A and Alex S for problem solving. Finance Mr. Lee no pressure at all. Just professional staff down to the Porters.

Great customer service. The salesman (Edy Lopez), the management team and finance dept were extremely helpful.