Welcome to Mark Christopher Auto Center

Overall my experience was good. My only disappointment was the lack of communication regarding a transmission leak or “seepage that I noticed indicated on the service order after I got home. It wasn’t mentioned to me when my oil change was completed so I don’t know the seriousness of it and will need to follow up.

Bryan fue una persona muy atenta y resolvio todas mis dudas tambien me ayudo a buscar lo que yo queria

Nobu has proven time and time again to be the reason why I keep bringing my cars back to Mark Chris for service. He is the best of the best at his job!

Dante Zeta was excellent from our initial phone conversation to assisting at dealership. He WAS EXCELLENT AND DESERVES A RAISE. However, all thoroughly disappointed in the finance office. I was there for 3 1/2 and a wasted afternoon, even though the vehicle was already preselected and I was paying cash.

The process was easy and smooth !!! My rep was amazing and sweet I love the whole process

Juan was supportive and communicated the whole time my truck was being serviced. Continuously updated me every step of the way. Made the experience easy.

Brady provided all the numbers straight up no back and forth. Then we completed the purchase portion in finance under 20 mins no messing around which I liked very much.

Juan, my service contact was pleasant. The dealership is extremely understaffed and overworked. My frustration lies more with GMC as a product. I had a 2020 Sierra 1500 with 48k miles and the transmission was done. I don't haul anything or drive harshly. The truck was there for nearly a month due to waiting on parts and technician availability. I later discovered I had to ask for a loaner car instead of it being offered, knowing it would take an extended amount of time. The communication was fair after I had to initiate it for status updates. It came via texting which was helpful to receive information but flat and final in delivery. There was some assistance financially through GMC but no explanation on why a certain amount was provided or not other than they decide. As a newer vehicle with low mileage, this is the second time a significant repair has been made. The A/C compressor went out about a year ago. Surprisingly, all these repairs came after the warranty expired. Overall, the experience was average but left me with a sense of disappointment and distrust.

They didn't put my license plate holder on front bumper it was in the do bill I calling them about it and no call back about it they don't care

Brady was great to work with as he provided the information straight and didn’t go round and round like other dealers.

My husband is usually the one who takes the car in for service, and he always speaks very highly of Juan. He’s worked with a few people at Mark Christopher, but Juan is the only person he prefers to work with. Juan consistently goes above and beyond to ensure we receive exceptional service and that our time is respected. My husband especially appreciates how friendly, professional, and attentive Juan is, and how he consistently exceeds both our expectations and those of the company. We truly appreciate the outstanding service he provides!

This is my local dealership, Avedis always takes care of me! Great service always when I go!

Took it in for numerous concerns most of which unfortunately "couldn't be duplicated". I waited about 2months give or take for a possible loaner(initially mentioned was a 2 week wait), so had to contact cadillac, and my option was to drop off and get a rental on my own to get these things worked on sooner than later. Had my rear tail lights replaced due to a defect in both at the end. Still have an annoying rattling on rough roads on my dash and my transmission shifting is bit of a nuisance. Perhaps in the future it can be addressed. Had an oil consumption test started. So will be returning in about 900 miles from today. One thing I did note and waiting to hear back is some significant scuffs and scratches on one of my door pillars(drivers side) in the exterior which weren't there prior. My car was in for 2 weeks.

Bryan fue muy amable y entendio lo que yo queria tambien se tomo el tiempo y la dedicacio para mostrarme lo que tenian